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TicketLeap finds success in an irregular market, releases Mobile Box Office app

TicketLeap

Chances are the Flyers will sell out their upcoming 82-game season by simply offering up seats through Comcast Tix. Meanwhile, smaller homegrown events and festivals such as the Philly Beer Week, The Fringe Festival or the Morris Arboretum's Salsa Dance Night might have a harder time. For those niche event planners, there's Center City-based TicketLeap.

Instead of choosing between specific event marketplaces (theatre, sports, concerts), TicketLeap serves businesses and organizations that use events to drive business or raise awareness. That focus has helped grow the 10-year-old company's gross ticket sales from $34 million in 2011 to $52 million in 2012.

"It's not the traditional way of dividing the events market," says Tim Raybould, President and COO. "But it's a pretty large portion of the existing events market base."

TicketLeap's platform is decidedly DIY. Users build their own events page, which can be shared across the web and on mobile devices. They can also use the tool to build their social media presence, create email blasts and track customer analytics.

In August 2013, the company released the Mobile Box Office for iOS. The app is designed for flexible ticket-taking -- it allows the taker to scan-in attendees using mobile barcodes, look up specific attendees, or adjust the attendee list.  

"You don't have to have a full box office with ticket takers at the window," says Raybould. "You can just take your phone out of your pocket."

TicketLeap's existing customers --- which hail from across the country, Canada and part of Europe -- have been quick to add the new app. In the past year, the company has grown from 21 to 27 employees and expects to add software developers in the near future.
 
Source: Tim Raybould, TicketLeap
Writer: Dana Henry
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